SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-35 Business days |
| Canada, Europe |
10-35 Business days |
| Australia, New Zealand |
10-35 Business days |
| All other Countries |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of myshemaleshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of myshemaleshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice skirt! order came a month later.
The skirt is just super. I liked. the size corresponds to
Goods come quickly, about three weeks to irk. obl. but the store dragged sending
EVERYTHING well
Extremely fast shipping I love the product good quality and very adjustable . True to size
good
Skirt the rules... stick out a little thread! although mail summed-2 weeks they have lain, said that does not come!
SUPER!!!
Very lindooooo
Goods ordered 12.08 and received 26.08, corresponds to the description, the goods satisfied! I recommend seller.
Quick delivery. Item as described. Thanks. :-)
Skirt reached 15 days all good the only thing not the size
Fast Delivery. Well packaged. Recommend. A+
Everything it's good!
I will order another 10/10 delivered to the MSK 5 days
European size, accurate,-compliant, recu very quickly
Everything is fine! the order came for 8 days in St. Petersburg. took on its xs s-all come. can be adjusted when needed Velcro!
Pleased with the fast delivery. Skirt quality, Velcro rests on the hips.
Skirt came quickly, the quality standards
Thank you very much for a smooth and easy transaction. I love my new skirt. Super fast shipping to the USA.
Cool skirt, as in the picture! the quality is super! very cool clasp at the skirt-Velcro thanks to this skirt width can be adjusted as in the hip and waist can be buttoned. Skirt liked qualitatively made. In Moscow, came about two weeks. ordered s, I wear 40-42.
Item took some time to get, but after some time it arrived, thanks to store about extending Purchase Protection time without arguing. Item itself looks ok, but it is covered with loose strings , a lot of them, but after removal all looks good, thanks.
All size quickly and efficiently.
Beautiful, large size