SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-35 Business days |
| Canada, Europe |
10-35 Business days |
| Australia, New Zealand |
10-35 Business days |
| All other Countries |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of myshemaleshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of myshemaleshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent merchandise; rapid shipping
Fast delivery, 42 Russian s village Shoroshim
Really good for the price, shipping was decent and well packaged with branding. The jumpsuit came well made and without any smell the material is not too thin, completely opaque and fleecelined so its warm too. I got a small I'm 5'5 and its not too long no baggyness at the bottom and also quite figure hugging . The jumpsuit has a high neck and fully functional silver zipper at the back. Deffo recommend.
Very happy with the order, zakazyvla the second suit. now i have the black and gray. i love them. thank you for a present, Pocket Mirror. there will be other colors of overalls, be sure to order.
Perfect! very pleasant to the body and comfortable! sent and delivered very quickly! reliable store! will order more.
Fits like a glove. Very nice materials. Well made. Fast shipping. I am pleased.
Super. ordered size 42 s. came for 2.5 weeks.
Beautiful and high-quality suit. I will order another one :) my height is 168 cm and weight kg size s went perfectly. thank you very much the store for fast delivery and круглишок inside. I do not know what it is, but will be used as a stand for the tea :))
-The jumpsuit fits very nicely! -hugs your body. very stretchy. -Thin material, but inside is soft and like fleece. -very comfortable. could be worn as lounge wear too in my opinion lol. -Long enough!! I'm 5'9 and curvy and it still went to my ankles with room to spare! Love it! Can't wait to dress it up!
Cool. size as for me sewn. thank you for the gift mirror) tepid. but I'm afraid in the toilet is not very convenient ходитьмой height 168 cm 60 kg
My new favorite store! Just like the picture... The material is stretchy and not to thin
Excellent kombez! not like the photo, but i received in 100 times better!!! I thought to be like underwear more or home wear... but the fabric is so high quality! do not shine! do not smell anything outside! zipper украшае твыгодно kombez! there is a hood! on his stomach pockets! In general people out will be super!!! The store put a gift! very very very happy! I would recommend!!! goods come quickly! tracked!
even if its i little bigger than my size. it is a really good product, with perfect materials.
It's amazing! The delivery was very fast. The quality of this overall is really good. Also store sent a little present. Thank you very much! I'm going to buy another one.