SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-35 Business days |
| Canada, Europe |
10-35 Business days |
| Australia, New Zealand |
10-35 Business days |
| All other Countries |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of myshemaleshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of myshemaleshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you it
prima
At first did not understand with the inclusion, but after communicating with the store it worked. thank the seller for the quick response.
Everyting is good
Toppertje!! for restaurant bv
Came quickly! my girlfriend like it!
Otrimala zamovlennya through mіsyats pіslya prepay, the smell of rubber prisutnіy, Seller чітко let vіdpovіdі at OAO All zapitannya. I recommend the store. іграшку випробували shte not.
Came quickly. all in working condition.
The order came in a month. there were problems with to turn on the device. I wrote and asked the store to send instructions. immediately sent detailed instructions. everything works)))) nice thing))) good vibration Several modes (noisy). can be used for fun and intimate muscles training, but you can at the same time))) very happy with purchase.
I'm so happy with the store that hunting say 100 times thanks to him) goods come in 12 days vibration eggs very startled 12 Modes actually all sellers only written and actually 2 modes. i hope on further cooperation with the seller. thanks again!
EVERYTHING ok. uns time put las BATTERIES work. By the Price the money well worth it.
Goods lost on the road, but the store is very sociable explained everything done. would be more such. dengi vernuli. ochen good seller recommend
Excellent
The goods did not come money back
With beer pull
Works fine
Good product. max. diameter 32mm length is 73mm. works on 2 AAA batteries. seal-silicone ring. relatively moistureproof, but the water should not live. delivery ~ 3 weeks.
Arrived very late, but arrived well. I liked. I recommend...
Ok
Excellent store, super product, all on 5 + + + + + + + + + + + +++ recommend to everyone
Ordered on September 28, order came on October 20 brought straight into the box. total delivery to St. Petersburg-23 days. pleasant to the touch, type softtach plastic. It vibrates well, girlfriend happy. works on AAA batteries (mizinchikovye). hope to serve.
Came quickly, for 20 days. description corresponds completely. but the vibration according to his wife. in general, like all wireless egg... but probably someone will like it ..
Packaging shipments are good attention, but the product is defective
Cute
What technology has come, everything came everything works fine, a lot of modes and pultik not заурядный.
Prischel goods. but the dealer moldets returned the money. thank you for your honesty!
Small, powerful but it is better to use for the clitoris.
Thank you it. proshlo 2.5 months. it is very long. v not really tried. batareek. need mizinchikovye batteries. I did not communicate. just extended the term.
Shipping long and is not tracked, but it's all perfect!!
Very fast delivery
The goods did not come money back
Very nice little thing, many modes of vibration, thank you;)
ad seen on the web
Lovely toy, work well, ultra long coming greater than i was
works awesome. she loves how it feels inside her
Now my girlfriend will be satisfied and happy ;)
Bigger then I thought it would be but it's okay. Everything works good and the vibrations are powerful